Privacy Policy

Last updated: May 2, 2026

This privacy policy describes how WarmHearth Media S.r.l. ("we", "us", "the operator"), owner of warmhearth.eu, collects, uses and protects personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Italian Personal Data Protection Code (D.Lgs. 196/2003 as amended by D.Lgs. 101/2018).

Data controller

WarmHearth Media S.r.l.
Via della Vigna Nuova, 18, 50123 Florence (FI), Italy
P.IVA IT06789012345
Email: privacy@warmhearth.eu

Data collected

We collect the following categories of data:

Server logs: IP address, browser type, referring URL, pages visited, timestamp. Retained for 30 days for security and traffic analysis. Not linked to individual identities.
Contact form submissions: Name, phone number, email address, and any content included in the message. Retained for up to 12 months to process and respond to enquiries.
Cookie consent preference: A single cookie recording whether you accepted or rejected cookies. No tracking identifier is stored in this cookie.

Cookies

WarmHearth.eu uses a single first-party cookie (wh_cookie_consent) to store your consent preference. This cookie does not contain personal data, does not track your browsing across websites, and expires after 365 days.

No third-party analytics, advertising or social media cookies are currently in use. If this changes, this policy will be updated and a new consent request presented.

Legal basis for processing

Server logs: legitimate interests (Art. 6(1)(f) GDPR) — security and traffic monitoring.
Contact form data: consent provided at the point of submission (Art. 6(1)(a) GDPR).
Cookie preference: consent (Art. 6(1)(a) GDPR).

Data sharing

We do not sell personal data. We do not share personal data with third parties for marketing purposes. Server logs are processed on our hosting infrastructure located within the European Union. Contact form submissions are processed by our editorial team only.

Your rights

Under GDPR you have the right to: access the data we hold about you; request correction of inaccurate data; request deletion of your data; object to processing based on legitimate interests; withdraw consent at any time; lodge a complaint with the Garante per la Protezione dei Dati Personali (garanteprivacy.it).

To exercise these rights, contact us at privacy@warmhearth.eu. We will respond within 30 days.

Data retention

Server logs: 30 days. Contact form submissions: 12 months from receipt. Cookie preference: 365 days (browser-side only).

Changes to this policy

We may update this policy when our data practices change. Material changes will be announced on the site homepage. The current version is always available at this URL.